Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a ­­­­Warehouse Operations Manager to join our Southampton team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

InPost Distribution is recruiting an experienced Warehouse Operations Manager to join our team in Southampton. This is an excellent opportunity for a strong leader to take ownership of the performance and efficiency of our parcel sortation depot, driving continuous improvement and delivering an outstanding level of service.

Reporting to the Depot Manager, you will oversee the warehouse and mechanical sortation process, leading and developing your shift team to meet targets for performance, quality and customer satisfaction.

This role would suit an experienced manager from a high-volume parcel, logistics, warehouse or sortation environment who is confident leading teams, improving processes and delivering results.

📍 Location: InPost Distribution, Barnes Wallis Road, PO15 5ST

📅 Shift Pattern: Monday - Friday (flexibility required)

🕒 Hours: 07:00am - 15:00pm (flexibility required)

💰 Salary: £45,000 per annum

 
What you’ll be doing:

• Take full accountability for the day-to-day management of the despatch operation, ensuring your team delivers a high-performing, efficient service.

• Lead, support and develop your team, fostering a culture of continuous improvement, high performance and professional growth.

• Consistently meet and exceed customer expectations, contract KPIs and operational performance targets.

• Build strong, collaborative relationships with internal stakeholders and external customers to support effective operations and high service standards.

• Ensure full compliance with operational standards, with a particular focus on Health & Safety and a safe working environment.

• Work closely with the Regional Manager and Depot Manager to achieve and exceed performance targets.

• Carry out regular team performance reviews and coordinate training and development programmes that build skills, productivity and performance.

• Optimise the deployment and utilisation of drivers and vehicles to meet operational demand and maximise efficiency.

• Collect, analyse and report on operational and financial data, including MPG, tachograph readings, fuel consumption and damage reports, identifying opportunities to improve performance and reduce costs.

• Oversee site housekeeping and maintenance to keep the depot safe, clean and compliant.

• Travel occasionally across the UK to support operational needs and maintain strong customer relationships.
  

What we need from you:

• Proven, extensive experience managing mechanical parcel sortation and process operations, with strong leadership skills and a track record of delivering high performance.

• Proven expertise in continuous improvement, including identifying and implementing process enhancements that improve efficiency and performance.

• Comprehensive knowledge of Drivers’ Hours, Tachograph and Working Time Directive (WTD) legislation, with the ability to ensure compliance across the operation.

• A strong understanding of Health & Safety regulations and how to apply them in a fast-paced operational environment.

• Demonstrated leadership skills, with the ability to manage, motivate and develop high-performing teams by leading by example.

• Experience in budget management, KPI development, performance monitoring and analysis, with a focus on achieving business objectives and making the best use of resources.

• Excellent planning and organisational skills, with the ability to prioritise effectively and meet tight deadlines.

• Proficiency in using and interpreting computerised systems, including Transport Management Systems (TMS) and Warehouse Management Systems (WMS).

• Strong analytical, numerical and problem-solving skills, with a high level of accuracy and attention to detail.

• The right to work in the UK.

• Working pattern: Monday to Friday, 7:00am to 3:00pm, with weekend working when required. Some flexibility on start and finish times will also be needed.
  

Perks of the job!:

We love to reward our people for the great work they do:

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🤝 Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people. 

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.