Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for an Operations Manager to join our Maidstone team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

The role is responsible for maximising the performance of our Lockers operations, and requires a high-performing individual to provide leadership, motivation, and training and development of the workforce. It is essential candidate coming from a similar parcel sortation operation management background.

Reporting to the Depot Manager, the successful candidate will play an integral role in overseeing the activities of the warehouse, managing the shift team and running a mechanical sortation.

📍 Location: Unit D, Larkfield Industrial Estate, New Hythe Lane, Aylesford ME20 6SW

📅 Shift Pattern: Tuesday - Saturday

🕒 Hours: 7am to 3.30pm

💰 Salary: up to £42,0000 base + £6,000k car allowance and meaningful benefits including life assurance

What you’ll be doing:

You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.

Operations Manager Duties:

• Responsible for the hub picking, processing operation of magazines for 5000+ retailers.
• Manage, support, and develop the operational team
• Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
• Liaise, support and develop effective working relationships with internal and external customers
• Ensure operational compliance including H&S
• Assist the General Manager in ensuring all operational performance standards are met
• Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
• Ensure and monitor effective use of driver and vehicle resources
• Establish and develop working relationships with the customer
• Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
• Some UK travelling maybe required.

What we need from you:

• Knowledge of Health & Safety.
• Able to manage, motivate and develop people
• Budget management
• Project management
• KPI development and measurement
• Ability to plan and organise effectively to meet deadlines
• High level of accuracy and numeracy, keen eye for detail

Perks of the job!:

We love to reward our people for the great work they do:

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🚴 Stay active with our Cycle2Work scheme

🤝 Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.