Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Customer Service Administrator to join our Bristol team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

📍 Location: Bristol

📅 Shift Pattern: 5 over 6 days rostered

🕒 Hours: 7am to 4pm

💰 Salary: £26,020 per year

What you’ll be doing:

• Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.
• Dealing with customer enquiries
• Data inputting
• General administration duties
• Support with any other “ad hoc” administrative tasks
• Investigate and conclude customer queries

What we need from you:

• Good written and verbal communication skills
• Able to work under pressure.
• Team player
• Problem Solving
• Excellent time-management skills
• Ability to communicate effectively at all levels.
• Accuracy

Perks of the job!:

We love to reward our people for the great work they do:

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🚴 Stay active with our Cycle2Work scheme

🤝 Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people. 

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.