We are dedicated to providing exceptional support to our customers every day. Whether you reach out to us by phone, email, or through our bot specialists, we’re here to answer your questions and resolve any issues you may have. We aim to: Satisfy our customers, Build lasting relationships, Listen actively, Provide reliable information, Improve processes and Deliver a great customer experience. For us, being part of the Customer Care team is not just a job; it’s a mission to make your daily life easier and better.

"I joined InPost UK from the Polish team to support the market during its exciting growth phase. It’s fulfilling to know how InPost makes life easier for customers in Poland, and now I have the opportunity to contribute to that success in another market. Working at Customer Care is truly rewarding, as every phone call or email allows us to brighten someone’s day, even if just a little. The incredible energy and support from the CC InPost team make it feel like a dream job. I’m grateful to be part of such a fantastic group dedicated to making customers' lives easier!"

Karolina Kania 
Head of Customer Care